Involvement and consultation

Designing and delivering robust, ethical engagement that stands up to public and legal scrutiny.

We are experts in involvement and consultation design, delivery, and analysis. We make sure community and patient voices are heard, faithfully captured and reported, and integrated into decision-making, fulfilling your statutory obligations while building genuine public trust.

Consultation strategy and design
End-to-end design of compliant, accessible public consultations for contentious change.
Independent outputs analysis and reporting
Clear, unbiased reporting of public feedback that decision-makers and regulators can rely on.
Independent facilitation
Expertly guided public hearings, exhibitions, public events, focus groups and other involvement approaches in high-stakes environments.
Consultation materials
Producing clear, accessible public consultation documents, FAQs, information packs, websites, and promotional materials.

Success stories

Tackling inequalities in cancer pathways

RM Partners Cancer Alliance set out to understand why some groups of women experience poorer outcomes in breast and gynaecological cancer pathways. RM Partners Cancer Alliance covers north west and south west London. The organisation set out to understand why some groups of women experience poorer outcomes in breast and gynaecological cancer pathways. Evidence showed…

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Closing a birthing unit: consulting service users and local communities

An NHS organisation in the north of England commissioned Olovus in January 2025 to provide expert support for the permanent closure of a local hospital birthing service. The service was initially suspended on a temporary basis and had been closed for five years. When commissioners decided not to reinstate the service, the local Overview and…