What we do

We are our clients’ trusted partner in delivering complex NHS service change for patients.

Changing healthcare services under intense time and financial pressure is hard. We bring a deep understanding of the legal and regulatory requirements and the confidence that comes with specialising in this work over the last two decades. Our best-practice approaches to involvement and consultation bring the voices of the people you rely on and the people you serve right to the heart of your decision-making.

We work alongside your internal transformation and comms teams, bringing the specialist capability and capacity you need to get service change done right first time.

How we help you deliver

  1. Programme strategy & assurance
    Setting the roadmap, managing risk & navigating governance
  2. Business case & evidence development
    Building robust cases for change that pass NHS assurance
  3. Statutory involvement & consultation
    Meeting legal duties, managing health overview and scrutiny
  4. Strategic communications, training & engagement
    Driving positive change alongside staff, partners and leaders

Programme strategy & assurance

Guiding your reconfiguration from initial concept to decision-making without losing time or risking failure.

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Case for change and business case development

Building robust cases for change that pass regional and national NHS assurance.

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Involvement and consultation

Designing and delivering robust, ethical engagement that stands up to public and legal scrutiny.

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Strategic change communications, staff & stakeholder engagement

Designing and delivering reliable and relatable staff and stakeholder communications and engagement programmes and campaigns.

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Success stories

Tackling inequalities in cancer pathways

RM Partners Cancer Alliance set out to understand why some groups of women experience poorer outcomes in breast and gynaecological cancer pathways. RM Partners Cancer Alliance covers north west and south west London. The organisation set out to understand why some groups of women experience poorer outcomes in breast and gynaecological cancer pathways. Evidence showed…

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Closing a birthing unit: consulting service users and local communities

An NHS organisation in the north of England commissioned Olovus in January 2025 to provide expert support for the permanent closure of a local hospital birthing service. The service was initially suspended on a temporary basis and had been closed for five years. When commissioners decided not to reinstate the service, the local Overview and…

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Get in touch

If you are planning a service change programme and want to talk through how we can support you, we would be glad to help you.

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