Strategic change communications, staff & stakeholder engagement

Designing and delivering reliable and relatable staff and stakeholder communications and engagement programmes and campaigns.

Service change fails when internal teams are aligned against it or overwhelmed by the noise. We build capability in your organisation, engaging staff and stakeholders early and keeping them involved and informed throughout.

Staff engagement & co-design
Working hand-in-hand with clinical and operational teams to co-design improvements.
Stakeholder communications
Communication strategies for complex partner environments, including local authorities, MPs and NHS partners.
Service change training & capability building
Interactive, engaging training (including our popular Service Change Snakes & Ladders) to build board and team readiness.

Success stories

Tackling inequalities in cancer pathways

RM Partners Cancer Alliance set out to understand why some groups of women experience poorer outcomes in breast and gynaecological cancer pathways. RM Partners Cancer Alliance covers north west and south west London. The organisation set out to understand why some groups of women experience poorer outcomes in breast and gynaecological cancer pathways. Evidence showed…

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Closing a birthing unit: consulting service users and local communities

An NHS organisation in the north of England commissioned Olovus in January 2025 to provide expert support for the permanent closure of a local hospital birthing service. The service was initially suspended on a temporary basis and had been closed for five years. When commissioners decided not to reinstate the service, the local Overview and…